Contact LOT Dla Firm | LOT.com

LOT Polish Airlines

Flight

24 hours to cancel without fees!

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If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in: Dubrovnik (opens in a new tab), Podgorica (opens in a new tab), Skopje (opens in a new tab), Split (opens in a new tab), Tirana (opens in a new tab), Zadar (opens in a new tab).

Are you traveling from Baku (GYD) in Azerbaijan or from Athens (ATH) in Greece? Choose a seat via online check-in option, then proceed to the counter at the airport so we can verify the required documents. We will then give you a boarding pass with a QR code.

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Check out information on flights, delays, cancellations and changes in flight schedule.

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Contact LOT Dla Firm

If you have any questions with the ordered award, your points have not been credited, you need help with issues regarding your account, you would like to share your opinion about the programme, or you want to get additional information about the LOT Dla Firm programme - call us. We are here to help you!

Customer service is available:

From Monday to Friday 9:00am-5.00pm

Phone: +48 22 459 62 20

Mail: lotdlafirm@lot.pl