LOT for Agents

Introducing the LOT online portal for our travel agents. Convenient access to up-to-date information, procedures, products, dedicated offers, booking and service guidelines. All in one place.

Procedures and Instructions

Familiarise yourself with current procedures.

Explore, Book, Manage

LOT Open Connect

Discover New Distribution Capabilities with LOT Open Connect!

List of SSR services

Support and assistance with bookings.

Background Information

LOT flight network

LOT Cabin Classes

LOT baggage allowance

A man at the airport with a suitcase and a telephone

LOT for kids

Additional Services

lot polish airlines stewardess in lot business class cabin

Traveling with pets

A white cat in a navy blue carrier awaits travel at the airport

Medical certificate-MEDA

Szczęśliwa kobieta w ciąży czeka ze swoim partnerem na lot w poczekalni na lotnisku, pijąc wodę mineralną.

Mobility disability

Diverse group of passengers walking and standing on international airport corridor with window

Upgrade rules

A passenger on board the plane uses business class amenities.

Loyalty programmes

Businessman checking the time on his wrist watch.

For the environment

Transparent globe on a background of green grass

Codeshare&Inteline partners

Business partners in the office building

AGENT SUPPORT DESK

E-MAIL: agent.helpdesk@lot.pl

The above e-mail address is dedicated to Travel Agents. Individual clients are invited to contact us via the selected contact form available HERE.

SALES SUPPORT DESK FOR US&CA

AGENCY HELPDESK: NAMagents@lot.com

GROUP SALES: groups.us.ca@lot.pl

PHONE: + 1 (212) 789-0977 (8am-9pm ET)