Flight

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If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in: Dubrovnik (opens in a new tab), Podgorica (opens in a new tab), Skopje (opens in a new tab), Split (opens in a new tab), Tirana (opens in a new tab), Zadar (opens in a new tab).

Are you traveling from Baku (GYD) in Azerbaijan or from Athens (ATH) in Greece? Choose a seat via online check-in option, then proceed to the counter at the airport so we can verify the required documents. We will then give you a boarding pass with a QR code.

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Check out information on flights, delays, cancellations and changes in flight schedule.

* - Fields marked with an asterisk are mandatory.

Special Requirements

Accessible travel

Need assistance during your journey? Let us know in advance, and we’ll take care of the arrangements.

All about it

Ground staff assist the passenger with a wheelchair.

Traveling with animals

Read information related to traveling with pets.

Find out more

A passenger with a pet carrier walks down the aisle to her seat onboard an Embraer.

Traveling with children

Traveling with a child doesn’t have to be a challenge – find out how to prepare best!

A child onboard an Embraer is coloring in a coloring book, with a Lotek plush toy lying nearby.

Travel documents

Check the entry and visa requirements for the country you’re traveling to.

Check your documents

Special Requirements

Accessible travel

Traveling with animals

Traveling with children

Travel documents

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