Special assistance

Through this form, you can request:

  • Special assistance at the airport
  • Transport of your own wheelchair in the aircraft hold
  • Travel with an assistance dog

These services are available only on LOT-operated flights and must be requested no later than 48 hours before departure.

Please note:
If you need to submit a medical certificate, please use the passenger with a medical certificate form (Открывается в новом окне).
If you wish to request the use of an onboard wheelchair, please refer to the information provided on our onboard accessibility services page (Открывается в новом окне).

All mandatory fields are marked with (*)

What kind of assist do you need?

You can choose multiple options, according to your needs. It will allow us to provide adequate aid during your journey.

Assistance type selection

Personal details

Title

Contact details

Travel details

Are you traveling to/from the USA?

Tell us about any additional needs

0 /2500
Correctness of data

We process your personal data to investigate the circumstances of the issue reported by you or to respond to your question The controller of your data is PLL LOT S.A. with registered seat in Warsaw. You have the right to submit an objection, the right of access to data, the right to demand the correction of, the removal of, or a restriction of the scope of processing of your data. Details about the processing of your personal data are available here.